Fast-growing plumbing franchise understands that a plumbing business is about putting people first
If you’re interested in owning a business in the home services segment, owning a plumbing franchise should be at the top of your list. While it may not be the sexiest industry to get into, every home and business owner relies on their plumbing system working — and when there is a problem, they need a trusted expert to do the job right.
One of the main points that entrepreneurs get wrong about plumbing is that you don’t actually need to be a plumber to succeed. In fact, the opposite is true. If you’re an entrepreneur with strong leadership skills, a strong business acumen, and want a business that allows you to provide a meaningful service to your community, owning a plumbing business is the way to go.
But not all plumbing franchise brands are equal.
“When you make it more about the people, that gets across to the consumer,” says Thomas Dougherty, President of bluefrog Plumbing + Drain. “They know it’s more about us helping them than it is for us trying to drive an average ticket higher. We never want to be perceived that way. We want to be perceived as a company that is there to serve and there to help. When we do it the right way, the average ticket takes care of itself.”
But homeowners want to call a plumber they can trust. In the past, plumbing businesses have left homeowners feeling as if they’ve been taken advantage of. bluefrog Plumbing + Drain wants to offer customers an experience that makes them feel like a family member. By putting people first, and treating them with the respect and empathy they deserve, our franchise owners are able to gain trust in the communities they serve.